O.G. Cave Tubing and Tours

Privacy Policy

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Privacy Policy for OG Cave Tubing And Tours

Introduction

At OG Cave Tubing And Tours, we value the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make bookings, or interact with us. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information when you visit our website, book a tour, or engage with us in any other way. This information includes:

  • Personal Information: Full name, email address, phone number, billing address, and payment information.
  • Booking Information: Tour dates, tour preferences, and additional requests.
  • Usage Data: Your IP address, browser type, and activity on our website (e.g., pages visited, time spent).
  • Payment Information: Credit/debit card details (through secure payment gateways).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Bookings: To reserve and confirm your tour or travel services.
  • To Communicate with You: To send booking confirmations, reminders, customer service updates, and promotional offers.
  • For Marketing: To send you newsletters, promotional emails, and exclusive offers (you can opt out at any time).
  • To Improve Our Services: To analyze customer behavior and improve our offerings.
  • For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Payment Processors: To complete payment transactions securely.
  • Service Providers: We may use third-party companies to assist with tour logistics, transportation, and customer service, who may need access to your information to fulfill our services.
  • Marketing Partners: With your consent, we may share information with marketing partners to send you offers and promotions.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable precautions to protect your personal information. This includes using encryption technologies for transactions, securing our website with SSL certificates, and following industry-standard practices for data protection. However, please note that no method of electronic transmission is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device to remember your preferences, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

For more detailed information about how we use cookies, please refer to our Cookie Policy.

6. Your Rights

You have the following rights with regard to your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request to update or correct inaccurate data.
  • Deletion: You can request that we delete your personal data (subject to certain legal exceptions).
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
  • Data Portability: You can request to receive your data in a structured, commonly used format.

To exercise any of these rights, don’t hesitate to get in touch with us at ogcavetubingandtours@gmail.com.

7. International Transfers

If you are located outside of Belize, please be aware that your information may be transferred to, and processed in, a country that may not have the same data protection laws as your home country. By using our services, you consent to the transfer of your data to Belize.

8. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may retain your information for tax, legal, or auditing purposes.

9. Third-Party Websites

Our website may contain links to other websites, including partners and affiliates. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

10. Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of this policy. We recommend that you review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights related to your personal data, please contact us at:

OG Cave Tubing And Tours
Email: ogcavetubingandtours@gmail.com
Phone: +5016505796

Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal data as outlined above.